TERMS OF SERVICE

Peack Choice UK
Operated by MT PRIME COMMERCE LTD

OVERVIEW

Welcome to Peack Choice UK. The terms "we", "us" and "our" refer to Peack Choice UK, operated by MT PRIME COMMERCE LTD.

We operate this website and online store, including its information, products, features and services (the "Services"). Our store is powered by Shopify.

These Terms of Service, together with our Privacy Policy, Refund Policy and Shipping Policy, explain your rights and responsibilities when using our Services.

By accessing our website or placing an order, you agree to these Terms, subject to your statutory consumer rights.

SECTION 1 – ACCESS AND ACCOUNT

You must provide accurate and complete information when placing an order or creating an account.

You are responsible for maintaining the confidentiality of your account credentials and for activity carried out through your account.

You must not use our Services for unlawful or fraudulent purposes.

SECTION 2 – OUR PRODUCTS

We make reasonable efforts to display accurate product descriptions, images, specifications and prices.

Product colours and appearance may vary slightly depending on your device and screen settings.

We may update product descriptions, discontinue products or limit available quantities.

All products are subject to availability. Nothing in this section affects your statutory rights concerning goods that are faulty, misdescribed or not of satisfactory quality.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase products from Peack Choice UK.

Your order is accepted when we confirm acceptance. We reserve the right to decline an order for legitimate reasons, including stock shortages, payment issues or suspected fraud.

If we cannot fulfil an order after payment has been taken, we will contact you and arrange an appropriate refund.

You may cancel an eligible order in accordance with our Refund Policy and your statutory cancellation rights.

SECTION 4 – PRICES AND PAYMENTS

All prices are displayed in British pounds sterling (GBP), unless otherwise stated.

Applicable taxes and any delivery charges will be displayed before you complete your purchase.

We reserve the right to change prices and promotions. Price changes will not affect orders that have already been accepted.

Payments are processed through the payment methods available at checkout.

You agree to provide accurate billing, payment and contact information.

SECTION 5 – SHIPPING AND DELIVERY

Order processing and dispatch

We aim to process and dispatch orders within 3 working days after payment confirmation.

Working days exclude weekends and UK public holidays.

Shipping

Shipping availability, delivery charges and delivery estimates are displayed on our website or at checkout.

Dispatch time is the time required to prepare and hand an order to the delivery carrier. It does not include delivery transit time.

Delivery

Delivery times are estimates unless a guaranteed delivery date has been expressly agreed.

If your order is significantly delayed, please contact us.

We remain responsible for the goods until they are delivered to you or to a person you have authorised to receive them, except where applicable law provides otherwise.

Your statutory rights concerning late or failed delivery remain unaffected.

Please refer to our Shipping Policy for further information.

SECTION 6 – RETURNS AND REFUNDS

We offer a 14-day return period for eligible products.

You must notify us of your decision to cancel within 14 days of receiving your goods. You then have a further 14 days to send the goods back.

For change-of-mind returns, the customer is responsible for purchasing the return shipping label and paying the return postage. We recommend using a tracked delivery service.

If a product is faulty, damaged or incorrectly supplied, we will provide an appropriate remedy and cover reasonable return costs where required by UK law.

Refunds will be processed in accordance with our Refund Policy and applicable consumer law.

Nothing in these Terms limits your statutory consumer rights.

Refund Policy: [INSERT REFUND POLICY LINK]

SECTION 7 – INTELLECTUAL PROPERTY

The content on our website, including text, images, graphics, logos, product information and website design, is owned by or licensed to Peack Choice UK, MT PRIME COMMERCE LTD or the relevant rights holders.

You may use our website for personal, lawful shopping purposes.

You must not reproduce, distribute or commercially exploit our content without the relevant owner's permission, except where permitted by law.

Shopify's name and trademarks belong to Shopify. Other third-party trademarks belong to their respective owners.

SECTION 8 – OPTIONAL TOOLS

We may provide access to optional tools or features supplied by third parties.

Such tools may be subject to their providers' own terms and privacy policies.

We recommend reviewing those terms before using third-party tools.

Nothing in this section excludes liability that cannot legally be excluded.

SECTION 9 – THIRD-PARTY LINKS

Our website may contain links to websites or services operated by third parties.

We do not control those websites and are not responsible for their independent content or practices.

Please review the applicable terms and privacy policies before using third-party websites.

SECTION 10 – RELATIONSHIP WITH SHOPIFY

Peack Choice UK is powered by Shopify, which enables us to provide the Services to you.

However, any sales and purchases you make in our store are made directly with Peack Choice UK, operated by MT PRIME COMMERCE LTD.

Shopify is not the seller of products purchased from our store. Your rights and any claims relating to purchases should be directed to us, subject to applicable law.

SECTION 11 – PRIVACY POLICY

We collect and process personal information to operate our store, fulfil orders, provide customer support and perform other activities described in our Privacy Policy.

Because our store is powered by Shopify, Shopify and relevant service providers may process information necessary to provide the Services.

Please review our Privacy Policy for information about how personal data is collected, used, shared and protected.

Our Privacy Policy: [INSERT PRIVACY POLICY LINK]

Shopify Privacy Policy: https://www.shopify.com/legal/privacy/app-users

SECTION 12 – CUSTOMER FEEDBACK

If you submit reviews, suggestions or other feedback, you confirm that you have the necessary rights to share that material.

You grant us permission to use and display your feedback for legitimate business purposes, including operating and improving our Services.

You must not submit unlawful, misleading, abusive or infringing content.

Any use of personal information contained in feedback remains subject to applicable data protection law.

SECTION 13 – ERRORS AND INACCURACIES

Occasionally, our website may contain errors relating to product descriptions, pricing, promotions, availability or delivery information.

We reserve the right to correct errors and update information.

If an error affects an order you have already placed, we will contact you and explain the available options, including cancellation and a refund where appropriate.

SECTION 14 – PROHIBITED USES

You must not use our Services to:

• Break any applicable law or regulation.

• Commit fraud or provide deliberately misleading information.

• Infringe intellectual property rights.

• Harass, threaten or abuse other people.

• Upload viruses, malware or other harmful code.

• Attempt unauthorised access to our website or systems.

• Collect other customers' personal information without authorisation.

• Interfere with the security or normal operation of our Services.

We may restrict access to our Services where necessary to address unlawful activity or a material breach of these Terms.

SECTION 15 – AUTOMATED TOOLS AND AGENTS

We may restrict automated access, scraping or the use of software agents where necessary to protect our website, customers and Services.

Automated tools must not bypass security measures, impersonate other users or interfere with the operation of our store.

Any automated access must comply with applicable law and any technical restrictions we lawfully implement.

SECTION 16 – TERMINATION

We may suspend or terminate access to our Services where a user materially breaches these Terms or engages in unlawful activity.

Termination does not affect rights or obligations that have already arisen, including outstanding orders, refunds and statutory consumer rights.

SECTION 17 – DISCLAIMER OF WARRANTIES

We aim to keep our website accurate, secure and available. However, we cannot guarantee uninterrupted or error-free access to every website feature.

Nothing in these Terms excludes or limits any statutory warranty, guarantee or consumer right that cannot legally be excluded.

SECTION 18 – LIMITATION OF LIABILITY

To the extent permitted by applicable law, we are not responsible for losses that are not reasonably foreseeable or are not caused by a breach of our legal obligations.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot lawfully be excluded.

Your statutory rights concerning purchased goods remain unaffected.

SECTION 19 – INDEMNIFICATION

You agree to be responsible for losses arising from your unlawful use of our Services or your infringement of third-party rights, to the extent permitted by applicable law.

This section does not remove any protection or remedy available to you under UK consumer law.

SECTION 20 – SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

SECTION 21 – WAIVER AND ENTIRE AGREEMENT

Our failure to enforce a provision of these Terms does not automatically waive our right to enforce it later.

These Terms, together with the policies referred to in them, set out the terms governing your use of our Services.

Nothing in this section excludes information or rights that must be provided to consumers under applicable law.

SECTION 22 – ASSIGNMENT

You may not transfer your account or contractual obligations to another person without our consent.

We may transfer our business or relevant contractual rights and obligations where permitted by law, provided that doing so does not reduce your statutory consumer rights.

SECTION 23 – GOVERNING LAW

These Terms are governed by the applicable laws of the United Kingdom, taking into account the jurisdiction in which the relevant contract is formed and any mandatory consumer protections.

Nothing in these Terms removes your legal right to bring proceedings in a court that has jurisdiction under applicable consumer law.

SECTION 24 – HEADINGS

Section headings are provided for convenience and do not affect the interpretation of these Terms.

SECTION 25 – CHANGES TO TERMS OF SERVICE

We may update these Terms from time to time.

The latest version will be published on our website. Where legally required, we will notify customers of material changes.

Changes will not retrospectively remove rights under orders already accepted.

SECTION 26 – CONTACT INFORMATION

If you have questions about these Terms, your order or our Services, please contact us.

Trading name: Peack Choice UK

Registered company: MT PRIME COMMERCE LTD

Email: mtprimecommerceltd@gmail.com

Registered office address: [Office 9604, 321-323 High Road, Chadwell Heath, Romford, Greater London, United Kingdom, RM6 6AX]

Business phone: +447446362713

Company registration number: 17028003

Shipping Policy: https://i5wa01-rq.myshopify.com/policies/shipping-policy

Refund Policy: https://i5wa01-rq.myshopify.com/policies/refund-policy

Privacy Policy: https://i5wa01-rq.myshopify.com/policies/privacy-policy

Contact Information:https://i5wa01-rq.myshopify.com/policies/contact-information